Please note that all items will be shipping from Canada. Please ensure that you know your country's import regulations and any VAT, sales tax, duties, or customs fees that may apply, as these will need to be collected upon delivery. Customers must understand that packages will only be held briefly while awaiting payment for customs/duty. Failure to pay any required charges within the time provided by the shipping company may result in your package being returned or lost. Unfortunately, we cannot take responsibility for replacing or refunding orders that were returned or lost due to delays in picking up/paying for the package.